privacy policy

This Privacy Policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

Who we are
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

Who we are

We are Lighthouse in a Storm, a sole tradership registered in the UK. Reference to “Us”, “We”, “Our”, “Our Company” is in reference to LIS.

What data do we collect?

LIS collects the following data:

Personal identification information (Name, email address, phone number, etc.)
Company names and addresses and contact information

How do we collect your data?

You directly provide LIS with most of the data we collect.

We collect data and process data when you:

Use the form on the website to contact LIS
Email or phone LIS
Use or view our website via your browser’s cookies
Sign up for our newsletters

LIS may also receive your data indirectly from other organisations with which we work as partners in delivering work for your organisation.

How will we use your data?

LIS collects your data so that we can:

Contact you to discuss our products and services
Contact you to progress work that we embark on together

If you agree, LIS will share your data with our partner organisations when we are jointly involved in a project with you.

When LIS processes any contract with you, we may in advance send your data to, and also use the resulting information from, credit reference agencies to safeguard ourselves from fraudulent purchases.

How do we store your data?

LIS securely stores your data on cloud servers held by reputable and reliable service providers.

LIS will keep your data indefinitely unless you withhold or withdraw your permission for us to do this.

Marketing

LIS would like to send you information about our products and services, which at times may include drawing your attention to products and services of our colleague organisations. This will not involve giving or selling to them your data; it will always be up to you to contact them directly if you so wish.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop LIS from contacting you for marketing purposes.

If you no longer wish to be approached for marketing purposes, please do not hesitate to contact us, with Privacy Policy as your subject.

What are your data protection rights?

LIS would like to make sure you are fully aware of all of your data protection rights and more detail about your legal rights in each category below can be found at https://ico.org.uk/your-data-matters/. In summary, you are entitled to the following:

The right to access – You have the right to request from LIS copies of your personal data.
The right to rectification – You have the right to request that LIS correct any information you believe is inaccurate. You also have the right to request LIS to complete the information you believe is incomplete.
The right to erasure – You have the right to request that LIS erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that LIS restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to LIS’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that LIS transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights please do not hesitate to contact us, with Privacy Policy as your subject.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – LIS uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising –LIS uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. LIS will never intentionally share this data with third parties for advertising purposes. It is possible that, through links to LIS-related social media links, their cookies are embedded on our website which may mean that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

LIS's website enables you to have some control over the cookies that you wish to accept when you express your choices.

More generally, you can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of other websites

LIS's website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their Privacy Policy.

Changes to our Privacy Policy

LIS keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 15 April 2022.

How to contact us about our Privacy Policy

If you have any questions about LIS’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us, with Privacy Policy as your subject.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that LIS has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.